Remed provides effective business support services through its customer oriented professionals.
CUSTOMER SATISFACTION SURVEY
Remed customer satisfaction surveys provide the tools to improve organizational performance and profitability. Customer loyalty and satisfaction levels can be determined by analyzing the data gathered from the survey questions. Remed having the advantages of being a third party company, can help your organization with the following:
New products/service development ideas,
Determine how to improve the customers loyalty,
Understand customer concerns,
Take and advantage beyond your competitors with satisfied customers.
Process:
Outbound calls through Remed call center.
Questionnaire forms filled by the customers.
Analysis and reporting of the data gathered.
CALL CENTER SERVICES
Remed allows you to focus on your main activities by outsourcing your telephone services to Remed Call Center as a third party solution partner.
Resources
7/24 operational
CWIZ IP Telephony System
Dedicated softwares and reporting tools
Flexible and customer oriented structure
Multilingual call center agents (Turkish, English, Russian, Arabic, French)
Locations
Istanbul
Antalya
Cairo
Moscow
Services
Tele - Sales & Marketing
CRM
Customer satisfaction survey
Helpdesk - Technical support
RSVP
businesssupport@remed.com.tr
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