HUMAN RESOURCES
Remed Group companies are staffed with multilingual and experienced assistance professionals, case managers and experts like doctors, psychologists, nurses, lawyers and IT professionals.
Experiences in the assistance, tourism and travel business, health and insurance sectors allows the staff of Remed to be more prepared, flexible, empathic and understanding to the needs of all parties.
TECHNOLOGY
Technology plays an important role at the success of Remed Group companies. It increases the level of communication between the group companies and service providers through its ever-changing infrastructure with up to date technologies.
Our aim is to furnish fast and secure communication at all the fields that we operate. The companies of our group are always linked to each other.
All the transactions are monitored online through the web based software developed in-house. The operational procedures are updated according to continuous reporting and general situation analysis.
Within the group, the infrastructure is supported 7/24 by a team of IT specialists, system engineers and software specialists .
Remed uses the following technology milestones in order to maximize the quality level of its services:
- IP based VoIP telephony system
- Exclusive web based case management software
- Alarm Centers connected via Virtual Private Network (VPN)
|
